Shipping & Delivery Policy
A service center's biggest cost is downtime — and downtime starts with waiting for a part. AutoTech's delivery model is built around one commitment: get the right part to your service center on time, every time.
Fast Delivery
Real-Time Tracking
Reliable Logistics
Dedicated Support
Delivery Coverage & Timeframes
Cairo & Giza
Same-Day Delivery
Orders confirmed before the daily cut-off time are delivered the same business day.
Greater Cairo Area
Next-Day Delivery
Confirmed orders delivered the following business day.
Alexandria & Other Governorates
Standard Regional Delivery
Typically delivered within 1–3 business days.
Delivery timeframes are service targets based on operational capacity. AutoTech will proactively notify customers of any unexpected delays.
Real-Time Order Tracking
Every AutoTech order includes real-time tracking. Customers receive WhatsApp updates once orders are dispatched. A live tracking link is provided, and order status can be viewed anytime through the AutoTech account dashboard.
Order Confirmed
Order Dispatched
Live Tracking
Order Delivered
Delivery Fees
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Delivery fees are calculated based on order size, weight, and delivery zone.
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Fees are displayed clearly before order confirmation.
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No hidden charges — what you see is what you pay.
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Bulk orders and account-level agreements may qualify for preferential delivery terms.
✓ 100% Transparent Pricing — No Hidden Fees
Receiving Your Order
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Inspect all parts upon delivery
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✓
Report visible packaging damage immediately
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Note any damage on delivery documentation before signing
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Report delivery discrepancies within 48 hours of receipt
Our Delivery Promise
AutoTech publishes its delivery SLAs openly. If we miss a committed delivery window without prior notice, contact your account manager — we will make it right.
Need Help With Delivery?
Contact your dedicated account manager for delivery information, shipping options, and logistics support.
Contact Your Account Manager